First Insight, maker of MaximEyes EHR and Practice Management software and MaximEyes AI, powered by EVAA, announced a new partnership with Mango Voice, a leading cloud-based VOIP phone system. The collaboration introduces a deeply integrated solution that unifies telephony with electronic health records, transforming how eye care practices manage front-office operations and patient communications.

The MaximEyes + Mango Voice integration connects telephony directly to patient records, empowering staff to:

Instantly identify patients when calls come in.

View upcoming appointments, balances, insurance details, and visit notes in real time.

Save time with one-click outbound calling directly from the patient ribbon.

Book or reschedule appointments from an inbound call popup.

Improve revenue capture with billing and balance visibility at every call.

“This partnership makes MaximEyes the most complete front-office automation solution in the market,” said Nitin Rai, CEO and Chairman of First Insight. “With EVAA Virtual Assistant and Mango Voice, practices can deliver faster service, reduce staff burden, and compete more effectively in today’s healthcare environment.”

Daniel Tindall, Head of Partnerships at Mango Voice, added: “We are thrilled to partner with First Insight. By uniting Mango’s modern VOIP platform with MaximEyes’ EHR and EVAA AI capabilities, practices can streamline patient engagement in ways that simply aren’t possible with disconnected tools.”

The Mango Voice integration is available now to MaximEyes customers at no additional charge from First Insight. Practices can subscribe directly to Mango Voice for VOIP services and enable the module in MaximEyes with a few simple steps.