Ambience Healthcare, the leading AI platform for clinical documentation and revenue integrity, announced the launch of Chart Chat for Nursing, the first EHR-integrated conversational AI tool for inpatient nursing. Built alongside inpatient nurses and nursing informatics teams, Chart Chat for Nursing addresses how to find, synthesise, and act on the information to coordinate and drive nursing care.
Chart Chat for Nursing lives inside the EHR and lets nurses ask plain-language questions about their patients' charts, pulling from physician progress notes, hospital policy, documentation, orders, and recent labs in seconds. Every response is paired with full source citations, so nurses can trace answers directly back to the underlying note, order, or result. Cleveland Clinic, one of the nation's most recognised health systems, is the first to pilot Chart Chat for Nursing.
Nursing is at a pivotal moment of practice transformation, where digital innovation and intelligent automation are redefining how care is delivered. Today’s nurses manage an unprecedented volume of clinical information within increasingly complex environments, yet the opportunity to streamline and elevate this work has never been greater. Studies show documentation can account for 25 per cent to as much as 41 per cent of nurses’ time in more complex settings. By embedding advanced digital solutions directly into clinical workflows, healthcare organisations can enable nurses to seamlessly synthesise data, surface actionable insights, and focus their expertise where it matters most, delivering hands-on care, driving timely interventions, and promoting patient wellness.
As the central coordinators of patient care, nurses continuously translate complex clinical information into cohesive, actionable plans. They serve as the primary source of truth for patient questions, care team alignment, and continuity across settings. A significant portion of an inpatient nurse’s time in the EHR is spent reviewing and synthesising information entered by multiple contributors and systems to build a comprehensive understanding of each patient. This process of assembling the patient's story is fundamental to safe, effective care delivery. Ambience built Chart Chat for Nursing to support this critical upstream moment, before documentation and care planning begin.
“Nurses have told us clearly: the problem isn’t just how long it takes to chart, it’s how long it takes to understand the patient in front of them,” said Nikhil Buduma, Co-Founder and CEO of Ambience Healthcare. “Chart Chat for Nursing meets nurses where they already are, inside the EHR, and gives them the full picture of every patient in seconds.”
